If your WD My Passport drive can be recognized after plugging it into another USB port, it indicates that your USB port is not working. Sometimes, it is not because your drive is problematic, but the port you’re using to connect it. You can connect the WD My Passport Ultra to your PC with another USB port. If you encounter these issues, take the following solutions to fix it right now. However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not recognized.
Plug It into Another USB Portĭo you know what WD My Passport Ultra is? WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital.